Effective Date: 08 August 2026
Last Updated: 08 August 2026
Kadam Badlaav Ke Foundation (“Foundation”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, protect and handle information when you visit our website, contact us, donate, volunteer, participate in our programmes, submit an enquiry, or otherwise interact with us.
By using our website or voluntarily providing your information, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
A. Personal Information
This may include:
- Full name
- Email address
- Mobile/telephone number
- Postal address
- City and state
- Gender, where voluntarily provided
- Information provided through contact, volunteer or enquiry forms
- Organisation/company name
- CSR-related information
- Any other information you voluntarily provide to us
B. Donation Information
If you make a donation through our website or other digital channels, we may collect information necessary to process and acknowledge the donation.
Payment information such as card, UPI or banking credentials may be processed directly by the relevant payment gateway or financial institution. We do not intend to store your complete payment credentials on our servers.
C. Volunteer Information
If you apply to volunteer with us, we may collect information such as:
- Name
- Contact details
- Location
- Availability
- Areas of interest
- Skills and experience
- Other information voluntarily provided in the volunteer application
D. Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Approximate usage information
- Date and time of website visits
This information may be used to maintain website security, improve performance and understand general website usage.
2. How We Use Your Information
We may use the information we collect to:
- Process and acknowledge donations
- Respond to enquiries and requests
- Process volunteer applications
- Communicate with donors, volunteers and supporters
- Coordinate our programmes and activities
- Provide information about our initiatives
- Manage CSR and institutional partnerships
- Send updates, newsletters or programme information where appropriate
- Maintain records of our interactions
- Improve our website and services
- Prevent fraud, misuse and security threats
- Comply with applicable legal and regulatory requirements
We will use personal information only for legitimate and relevant purposes connected with our activities.
3. Consent
Where required, we may ask for your consent before collecting or using your personal information for a particular purpose.
You may withdraw your consent where applicable. Withdrawal of consent will not affect processing that was already carried out lawfully before the withdrawal.
Where consent is required, we aim to make the purpose of collecting information clear before or at the time of collection.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information where reasonably necessary with:
- Payment gateways and financial service providers
- Website hosting and technology service providers
- Communication and email service providers
- Professional advisers or service providers
- Government or regulatory authorities where legally required
- Other parties where necessary to provide a service you have requested or where permitted by applicable law
Such sharing will be limited to what is reasonably necessary for the relevant purpose.
5. Payment Information
For online donations, payments may be processed through third-party payment gateways.
Kadam Badlaav Ke Foundation does not ask you to send confidential payment credentials such as your ATM PIN, UPI PIN, CVV or banking password through email, WhatsApp or website forms.
You should review the privacy and security policies of the relevant payment provider before completing a transaction.
6. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance your browsing experience.
Cookies may help us:
- Remember certain preferences
- Understand website traffic
- Improve website performance
- Identify technical issues
- Analyse general visitor behaviour
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate records, fulfil legal or regulatory obligations, resolve disputes, enforce agreements and protect our legitimate interests.
When information is no longer reasonably required, we may delete, anonymise or otherwise dispose of it in accordance with applicable requirements.
9. Children’s Information
Our programmes may involve children and vulnerable communities. We take particular care when handling information relating to children.
We do not knowingly seek unnecessary personal information from children through our website.
Where information relating to a child is required for a legitimate programme or operational purpose, we will seek appropriate consent or authority as required under applicable law.
10. Third-Party Websites
Our website may contain links to third-party websites, payment gateways, social media platforms or other external services.
Once you leave our website, the privacy practices of the third party will apply.
Kadam Badlaav Ke Foundation is not responsible for the privacy practices, security or content of third-party websites.
We encourage you to review their respective privacy policies before providing personal information.
11. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a concern or complaint regarding our handling of your personal information
Requests may be submitted using the contact details provided below.
We may need to verify your identity before processing certain requests.
12. Withdrawal of Consent
Where we process your personal information based on consent, you may request withdrawal of that consent.
After receiving a valid withdrawal request, we will take reasonable steps to stop the relevant processing, subject to situations where continued processing is permitted or required by law.
13. Marketing Communications
If you voluntarily subscribe to our newsletter or updates, we may use your email address or contact information to send information about:
- Foundation initiatives
- Campaigns
- Events
- Volunteer opportunities
- Fundraising activities
- Programme updates
You may unsubscribe from non-essential communications at any time by following the unsubscribe instructions included in the communication or contacting us directly.
14. Data Breach and Security Incidents
If we become aware of a personal-data security incident that requires notification under applicable law, we will take appropriate steps in accordance with applicable legal requirements.
These steps may include investigating the incident, taking corrective measures and providing required notifications to affected individuals or authorities where applicable.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our activities
- Website functionality
- Data-processing practices
- Applicable laws and regulations
- Security practices
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to periodically review this page.
16. Contact Us
If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us at:
Kadam Badlaav Ke Foundation
Email: info@kadambadlaav.org
Subject line for privacy requests: Privacy Request
17. Grievance / Privacy Complaints
If you believe that your personal information has been handled improperly or that your privacy rights have not been addressed, you may contact us using the details above.
We will review the concern and take appropriate action in accordance with applicable law.